Dead of Winter Gameboard Playmat Old Hat Studios

Professionally packed and fast shipping

Due to our long-term partnership in a long-standing partnership with UPS, FedEx, DHL and a variety of other leading global carriers, we can provide a variety of shipping options. Our warehouse staff are highly trained to pack your goods precisely according to the specifications that we supply. Before they are shipped, your goods will be carefully inspected and secured. We ship to thousands of customers every day from all over the world. This shows how we're dedicated to becoming the biggest retailer online in the world. The warehouses are located in Europe in the same way as they are in USA.

Note: Orders with more than one item will be assigned a distinct processing time for each item.

Prior to shipment, all purchased items will be thoroughly examined. The majority of orders are delivered within 48 hours. The time to deliver varies from 3-7 days.

Returns

The stock is constantly changing and is not completely managed by us due to the involvement of many different parties, such as the factory and our warehouse. The actual stock levels can fluctuate at any moment. It is possible that you will not receive your order after the order has been made.

The policy is 30 days. If it's been more 30 days since the date you bought the item, we unfortunately can't give you a full exchange or refund.

For your item to be eligible for return it must be in its original packaging, unopened and in the same condition as when you received it. It must also be returned in the original packaging.